The Relationship between Some Types of Superior-Subordinate Communication and Job Satisfaction: An Exploratory Study

Abstract

This study looked at the relationship between four dimensions of superior-subordinate communication and job satisfaction among employees in four levels of a public utility company in the Kingdom of Saudi Arabia. In order to answer the study's inquiries, we have used one-way analysis-ANOVA: Post Hoc Multiple Comparisons, and correlation analysis. The results of the study indicated that: (1) There is a significant difference in job satisfaction between second-line supervisors and the other three groups (2) There is a positive relationship between job-relevant communication and job satisfaction regardless of organizational level. (3) There is a positive relationship between positive relations communication and job satisfaction in three of the four groups under study. (4) There is a negative relationship between negative relations communication and job satisfaction regardless of organizational level. In light of these results, we have offered some recommendations for persons in supervisory positions, and pointed to some directions for future research.